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Privacy policy

Tannas Botannas

Privacy Policy

This Privacy Policy describes how tannasbotannas.myshopify.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information about an identifiable individual as β€œPersonal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: Shared with our processor Shopify.

Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

Purpose of collection: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising relating to our products or services when in line with your preferences.

Source of collection: Collected from you.

Disclosure for a business purpose: Shared with our processor Shopify and service providers used for payment processing, shipping, fulfillment, and related store operations.

Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.

Customer Support Information

Purpose of collection: To provide customer support.

Source of collection: Collected from you when you contact us.

Disclosure for a business purpose: Shared only as needed with service providers who help us operate our store and respond to customer requests.

Personal Information collected: Contact details, order details, and any information you choose to provide when requesting support.

Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

We may use analytics and advertising tools to help us understand how customers use the Site and to improve our marketing. You can read more about how Google uses your Personal Information here: Google Privacy Policy.

You can also opt out of Google Analytics here: Google Analytics Opt-Out.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page here: Network Advertising Initiative.

You can opt out of targeted advertising using the following links:

Using Personal Information

We use your Personal Information to provide our services to you. This includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful Basis

Pursuant to the General Data Protection Regulation, also known as GDPR, if you are a resident of the European Economic Area, we process your Personal Information under the following lawful bases:

  • Your consent.
  • The performance of the contract between you and the Site.
  • Compliance with our legal obligations.
  • To protect your vital interests.
  • To perform a task carried out in the public interest.
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the β€œYour Rights” section below.

Automatic Decision-Making

If you are a resident of the European Economic Area, you have the right to object to processing based solely on automated decision-making, including profiling, when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making may include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Your Rights

GDPR

If you are a resident of the European Economic Area, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

If you would like to exercise these rights, please contact us through the contact information above.

Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify’s GDPR Whitepaper: Shopify GDPR Information.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you, also known as the β€œRight to Know”, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

If you would like to exercise these rights or designate an authorized agent to submit these requests on your behalf, please contact us using the contact information above.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.

Cookies make your browsing experience better by allowing the website to remember your actions and preferences, such as login and region selection. Cookies also provide information on how people use the website.

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

The length of time that a cookie remains on your computer or mobile device depends on whether it is a persistent or session cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.

You can control and manage cookies in various ways. Removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s Tools or Preferences menu. For more information, visit www.allaboutcookies.org.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to β€œDo Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Last updated: May 2026

Complaints

If you would like to make a complaint, please contact us by email or by mail using the details provided under the Contact section above.

If you are not satisfied with our response to your complaint, you may have the right to lodge your complaint with the relevant data protection authority in your jurisdiction.

11 - FAQ | Tanna's Botannas

Frequently Asked Questions

Find us at IT'SUGAR, Raley's, and over 500 locations nationwide! Find the closest retailer through our store locator below!

Yes, we offer wholesale. Contact our team for pricing, availability, and retailer requirements.